/* Reset and base styles */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

/* Date picker styling for light and dark modes */
input[type="date"] {
    position: relative;
    background-color: var(--input-bg);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 12px 16px;
    font-size: 14px;
    transition: all 0.3s ease;
}

input[type="date"]:focus {
    outline: none;
    border-color: var(--border-hover);
    background-color: var(--input-focus-bg);
    box-shadow: 0 0 0 3px rgba(0, 0, 0, 0.1);
}

/* Date picker icon styling for light mode */
input[type="date"]::-webkit-calendar-picker-indicator {
    filter: invert(0);
    cursor: pointer;
    opacity: 0.7;
    transition: opacity 0.3s ease;
}

input[type="date"]::-webkit-calendar-picker-indicator:hover {
    opacity: 1;
}

/* Date picker icon styling for dark mode */
[data-theme="dark"] input[type="date"]::-webkit-calendar-picker-indicator {
    filter: invert(1);
    opacity: 0.8;
}

[data-theme="dark"] input[type="date"]::-webkit-calendar-picker-indicator:hover {
    opacity: 1;
}

/* Firefox date picker styling */
input[type="date"]::-moz-calendar-picker-indicator {
    filter: invert(0);
    cursor: pointer;
    opacity: 0.7;
    transition: opacity 0.3s ease;
}

[data-theme="dark"] input[type="date"]::-moz-calendar-picker-indicator {
    filter: invert(1);
    opacity: 0.8;
}

/* Verification and Authentication Button Selectors */
.verification-buttons,
.auth-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 8px;
}

.verification-btn,
.auth-btn {
    background: var(--bg-tertiary);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 8px 16px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.3s ease;
    white-space: nowrap;
}

.verification-btn:hover,
.auth-btn:hover {
    background: var(--border-color);
    color: var(--bg-primary);
    transform: translateY(-1px);
    box-shadow: var(--shadow-hover);
}

.verification-btn.selected,
.auth-btn.selected {
    background: var(--text-primary);
    color: var(--bg-primary);
    border-color: var(--text-primary);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
}

:root {
    /* Light mode variables - Black and White only */
    --bg-primary: #ffffff;
    --bg-secondary: #ffffff;
    --bg-tertiary: #f5f5f5;
    --text-primary: #000000;
    --text-secondary: #000000;
    --text-muted: #666666;
    --border-color: #000000;
    --border-hover: #000000;
    --shadow: 0 20px 40px rgba(0,0,0,0.1);
    --shadow-hover: 0 8px 25px rgba(0,0,0,0.2);
    --input-bg: #ffffff;
    --input-focus-bg: #ffffff;
    --step-bg: #ffffff;
    --step-hover: #f5f5f5;
    --output-bg: #f5f5f5;
    --output-content-bg: #ffffff;
    --btn-primary: #000000;
    --btn-secondary: #666666;
    --success-color: #000000;
    --error-color: #000000;
    --warning-color: #000000;
    --info-color: #000000;
}

[data-theme="dark"] {
    /* Dark mode variables - Black and White only */
    --bg-primary: #000000;
    --bg-secondary: #000000;
    --bg-tertiary: #1a1a1a;
    --text-primary: #ffffff;
    --text-secondary: #ffffff;
    --text-muted: #cccccc;
    --border-color: #ffffff;
    --border-hover: #ffffff;
    --shadow: 0 20px 40px rgba(0,0,0,0.3);
    --shadow-hover: 0 8px 25px rgba(255,255,255,0.2);
    --input-bg: #000000;
    --input-focus-bg: #1a1a1a;
    --step-bg: #1a1a1a;
    --step-hover: #333333;
    --output-bg: #1a1a1a;
    --output-content-bg: #000000;
    --btn-primary: #ffffff;
    --btn-secondary: #cccccc;
    --success-color: #ffffff;
    --error-color: #ffffff;
    --warning-color: #ffffff;
    --info-color: #ffffff;
}

body {
    font-family: 'Inter', sans-serif;
    background: var(--bg-primary);
    min-height: 100vh;
    color: var(--text-primary);
    line-height: 1.6;
    transition: background 0.3s ease, color 0.3s ease;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
}

/* Header styles */
.header {
    text-align: left;
    margin-bottom: 30px;
    color: var(--text-primary);
    position: relative;
}

.header-controls {
    position: absolute;
    top: 0;
    right: 0;
    display: flex;
    gap: 15px;
    align-items: center;
    z-index: 10;
}

.header h1 {
    font-size: 2.5rem;
    font-weight: 700;
    margin-bottom: 10px;
    text-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.header p {
    font-size: 1.1rem;
    opacity: 0.9;
    font-weight: 300;
}

/* Theme toggle button */
.theme-toggle {
    position: static;
    background: var(--bg-secondary);
    border: 2px solid var(--border-color);
    border-radius: 50px;
    padding: 12px 16px;
    color: var(--text-primary);
    cursor: pointer;
    font-size: 1rem;
    transition: all 0.3s ease;
    backdrop-filter: blur(10px);
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.theme-toggle:hover {
    background: var(--bg-tertiary);
    border-color: var(--border-hover);
    transform: translateY(-2px);
}

.theme-toggle i {
    font-size: 1.1rem;
}

.about-toggle {
    background: var(--bg-secondary);
    border: 2px solid var(--border-color);
    border-radius: 50px;
    padding: 12px;
    color: var(--text-primary);
    cursor: pointer;
    font-size: 1.1rem;
    transition: all 0.3s ease;
    backdrop-filter: blur(10px);
    display: flex;
    align-items: center;
    justify-content: center;
    width: 44px;
    height: 44px;
    flex-shrink: 0;
}

.about-toggle:hover {
    background: var(--bg-tertiary);
    border-color: var(--border-hover);
    transform: translateY(-2px);
    color: var(--text-primary);
}

/* Tab container */
.tab-container {
    background: var(--bg-secondary);
    border-radius: 20px;
    box-shadow: var(--shadow);
    overflow: hidden;
    backdrop-filter: blur(10px);
    transition: background 0.3s ease, box-shadow 0.3s ease;
}

.tab-buttons {
    display: flex;
    background: var(--bg-tertiary);
    border-bottom: 1px solid var(--border-color);
    transition: background 0.3s ease, border-color 0.3s ease;
}

.tab-btn {
    flex: 1;
    padding: 20px;
    border: none;
    background: transparent;
    cursor: pointer;
    font-size: 1rem;
    font-weight: 600;
    color: var(--text-muted);
    transition: all 0.3s ease;
    position: relative;
}

.tab-btn:hover {
    background: var(--bg-tertiary);
    color: var(--text-primary);
}

.tab-btn.active {
    background: var(--bg-secondary);
    color: var(--text-primary);
    box-shadow: 0 -2px 0 var(--border-color);
    transition: background 0.3s ease, color 0.3s ease, box-shadow 0.3s ease;
}

.tab-btn i {
    margin-right: 8px;
}

/* Tab content */
.tab-content {
    display: none;
    padding: 30px;
}

.tab-content.active {
    display: block;
    animation: fadeIn 0.5s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

/* Form styles */
.form-container {
    margin-bottom: 30px;
}

.form-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 20px;
}

.form-group {
    display: flex;
    flex-direction: column;
}

.form-group.full-width {
    grid-column: 1 / -1;
}

.form-group label {
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-secondary);
    font-size: 0.9rem;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    transition: color 0.3s ease;
}

.form-group {
    position: relative;
}

.form-group input,
.form-group textarea {
    padding: 12px 16px;
    padding-right: 110px; /* Space for 3 icons */
    border: 2px solid var(--border-color);
    border-radius: 10px;
    font-size: 1rem;
    transition: all 0.3s ease;
    background: var(--input-bg);
    color: var(--text-primary);
    width: 100%;
}

/* SPINS form inputs - no action buttons, so no extra padding */
#spins .form-group input,
#spins .form-group textarea {
    padding-right: 16px;
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
}

/* Show full text on focus for SPINS inputs */
#spins .form-group input:focus,
#spins .form-group textarea:focus {
    text-overflow: clip;
    overflow: visible;
    white-space: normal;
}

/* Make Repeat Service Call field wider */
#spins .repeat-service-call {
    grid-column: span 2;
}

/* Responsive adjustment for Repeat Service Call field */
@media (max-width: 768px) {
    #spins .repeat-service-call {
        grid-column: span 1;
    }
}

/* Input action buttons */
.input-actions {
    position: absolute;
    right: 8px;
    top: 50%;
    transform: translateY(-50%);
    display: flex;
    gap: 4px;
    z-index: 10;
}

.input-action-btn {
    width: 28px;
    height: 28px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    background: var(--bg-tertiary);
    color: var(--text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: 600;
    transition: all 0.2s ease;
    padding: 4px 6px;
    text-align: center;
}

.input-action-btn:hover {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
}

.input-action-btn:active {
    transform: scale(0.95);
}

/* Specific styling for Paste! buttons - only for equipment and ticket fields */
.input-action-btn.paste-btn[data-target="affectedEquipmentSN"],
.input-action-btn.paste-btn[data-target="relevantTicketNumber"],
.input-action-btn.paste-btn[data-target="infoAssist"],
.input-action-btn.paste-btn[data-target="flow"] {
    width: auto;
    min-width: 60px;
    padding: 4px 8px;
}

/* Checkbox for same as phone number */
.same-as-phone {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 8px;
    font-size: 0.85rem;
    color: var(--text-muted);
    cursor: pointer;
}

.same-as-phone input[type="checkbox"] {
    width: 16px;
    height: 16px;
    margin: 0;
    cursor: pointer;
}

.same-as-phone:hover {
    color: var(--text-secondary);
}

/* Reason selector styles */
.reason-selector-container {
    background: var(--bg-tertiary);
    border-radius: 8px;
    padding: 15px;
    border: 2px solid var(--border-color);
}



.reason-categories {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 12px;
}

.reason-row {
    display: flex;
    gap: 15px;
    align-items: flex-start;
}

.reason-category {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    flex: 1;
}

.category-icon {
    font-size: 1.1rem;
    margin-top: 4px;
    flex-shrink: 0;
}

.reason-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 4px;
    flex: 1;
}

.reason-btn {
    padding: 4px 8px;
    background: var(--input-bg);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.75rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
    min-height: 24px;
    display: flex;
    align-items: center;
}

.reason-btn:hover {
    border-color: var(--border-color);
    background: var(--input-focus-bg);
    transform: translateY(-1px);
}

.reason-btn.selected {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
    box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}



.reason-bottom {
    display: flex;
    gap: 15px;
    align-items: flex-end;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid var(--border-color);
}

.custom-reason-container {
    flex: 1;
}

.custom-reason-container label {
    display: block;
    font-size: 0.8rem;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 4px;
}

.custom-reason-input-container {
    position: relative;
    display: flex;
    align-items: center;
}

.custom-reason-container input {
    width: 100%;
    padding: 6px 10px;
    padding-right: 30px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.8rem;
}

.clear-custom-reason-btn {
    position: absolute;
    right: 6px;
    top: 50%;
    transform: translateY(-50%);
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px 6px;
    border-radius: 4px;
    transition: all 0.2s ease;
    font-size: 0.8rem;
}

.clear-custom-reason-btn:hover {
    background: var(--border-hover);
    border-color: var(--border-hover);
    color: white;
}

.reason-display {
    flex: 1;
}

.reason-label {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 4px;
}

.reason-label span {
    font-size: 0.8rem;
    font-weight: 500;
    color: var(--text-secondary);
}

.reason-actions {
    display: flex;
    gap: 4px;
    position: relative;
}

.copy-reason-btn,
.clear-reasons-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px 8px;
    border-radius: 4px;
    transition: all 0.2s ease;
    font-size: 0.8rem;
}

.copy-reason-btn:hover,
.clear-reasons-btn:hover {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
}

.reason-text {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    padding: 6px 8px;
    font-size: 0.8rem;
    color: var(--text-primary);
    min-height: 20px;
    word-wrap: break-word;
    white-space: pre-wrap;
}

.custom-reason-container {
    margin-bottom: 15px;
}

.custom-reason-container label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--text-secondary);
    font-size: 0.9rem;
}

.custom-reason-container input {
    width: 100%;
    padding: 10px 12px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    transition: all 0.3s ease;
}

.custom-reason-container input:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
}

.reason-display {
    background: var(--bg-secondary);
    border: 2px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
}

.reason-label {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 10px;
    font-weight: 600;
    color: var(--text-secondary);
    font-size: 0.9rem;
}

.copy-reason-btn {
    width: 28px;
    height: 28px;
    border: 1px solid var(--border-color);
    border-radius: 4px;
    background: var(--bg-tertiary);
    color: var(--text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: 600;
    transition: all 0.2s ease;
    padding: 4px 6px;
    text-align: center;
}

.copy-reason-btn:hover {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
}

.copy-reason-btn:active {
    transform: scale(0.95);
}

.reason-text {
    color: var(--text-primary);
    font-size: 0.9rem;
    line-height: 1.5;
    min-height: 40px;
    padding: 10px;
    background: var(--input-bg);
    border-radius: 6px;
    border: 1px solid var(--border-color);
    font-style: italic;
    word-wrap: break-word;
    white-space: pre-wrap;
}

.form-group input:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--border-color);
    background: var(--input-focus-bg);
    box-shadow: 0 0 0 3px rgba(0,0,0,0.1);
    transform: translateY(-2px);
}

.form-group textarea {
    resize: vertical;
    min-height: 80px;
}

/* Radio button styles */
.radio-group {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-start;
    margin-top: 4px;
}

.radio-label {
    display: flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    font-weight: 500;
    color: var(--text-secondary);
    transition: color 0.3s ease;
    white-space: nowrap;
    font-size: 0.9rem;
    margin-bottom: 4px;
    padding: 4px 8px;
    border-radius: 6px;
    transition: all 0.2s ease;
}

.radio-label:hover {
    color: var(--text-primary);
    background: var(--bg-tertiary);
}

.radio-label input[type="radio"] {
    display: none;
}

.radio-custom {
    width: 16px;
    height: 16px;
    border: 2px solid var(--border-color);
    border-radius: 50%;
    position: relative;
    transition: all 0.3s ease;
    flex-shrink: 0;
    background: var(--input-bg);
}

.radio-label:hover .radio-custom {
    border-color: var(--border-color);
    background: var(--input-focus-bg);
}

.radio-label input[type="radio"]:checked + .radio-custom {
    border-color: var(--text-primary);
    background: var(--text-primary);
    box-shadow: 0 0 0 2px rgba(0,0,0,0.1);
}

.radio-label input[type="radio"]:checked + .radio-custom::after {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 6px;
    height: 6px;
    background: var(--bg-secondary);
    border-radius: 50%;
}

.radio-label input[type="radio"]:checked ~ span {
    color: var(--text-primary);
    font-weight: 600;
}

/* Troubleshooting steps styles */
.troubleshooting-container {
    background: var(--bg-tertiary);
    border-radius: 10px;
    padding: 20px;
    border: 2px solid var(--border-color);
    transition: background 0.3s ease, border-color 0.3s ease;
}

/* Default troubleshooting steps selector */
.default-steps-selector {
    margin-bottom: 20px;
}

/* Search functionality */
.default-steps-search {
    margin-bottom: 15px;
}

.search-container {
    position: relative;
    display: flex;
    align-items: center;
}

.search-input {
    width: 100%;
    padding: 10px 40px 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    transition: all 0.2s ease;
}

.search-input:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    box-shadow: 0 0 0 2px rgba(0, 0, 0, 0.1);
}

.search-clear-btn {
    position: absolute;
    right: 8px;
    top: 50%;
    transform: translateY(-50%);
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px;
    border-radius: 3px;
    transition: all 0.2s ease;
    display: none;
}

.search-clear-btn:hover {
    color: var(--text-primary);
    background: var(--bg-tertiary);
}

.search-clear-btn.visible {
    display: block;
}

.search-results {
    margin-top: 10px;
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    max-height: 300px;
    overflow-y: auto;
    box-shadow: var(--shadow);
}

.search-result-item {
    padding: 8px 12px;
    border-bottom: 1px solid var(--border-color);
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.search-result-item:last-child {
    border-bottom: none;
}

.search-result-item:hover {
    background: var(--step-hover);
}

.search-result-item.selected {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.search-result-item.selected .search-result-text {
    color: var(--bg-secondary);
}

.search-result-item.selected .search-result-category {
    background: var(--bg-secondary);
    color: var(--text-primary);
}

.search-result-text {
    flex: 1;
    font-size: 0.85rem;
    color: var(--text-primary);
    line-height: 1.3;
}

.search-result-category {
    font-size: 0.75rem;
    color: var(--text-secondary);
    margin-left: 10px;
    padding: 2px 6px;
    background: var(--bg-tertiary);
    border-radius: 3px;
    white-space: nowrap;
}

.no-search-results {
    padding: 15px;
    text-align: center;
    color: var(--text-secondary);
    font-style: italic;
}

.default-steps-toggles {
    display: flex;
    gap: 8px;
    margin-bottom: 15px;
    flex-wrap: wrap;
}

.default-step-toggle-btn {
    padding: 8px 16px;
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.default-step-toggle-btn:hover {
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    color: var(--text-primary);
    transform: translateY(-1px);
}

.default-step-toggle-btn.active {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
    box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}

.default-steps-categories {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.default-steps-category {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    box-shadow: var(--shadow);
    display: none;
}

.default-steps-category.active {
    display: block;
}

.default-steps-category .category-icon {
    font-size: 1.2rem;
    margin-right: 10px;
    width: 20px;
    text-align: center;
    display: inline-block;
}

.default-steps-buttons {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 8px;
    margin-top: 10px;
}

.default-step-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 8px 12px;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: left;
    color: var(--text-primary);
    word-wrap: break-word;
    white-space: normal;
    min-height: 40px;
    display: flex;
    align-items: center;
    line-height: 1.3;
    overflow-wrap: break-word;
}

.default-step-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
    transform: translateY(-1px);
}

.default-step-btn:active {
    transform: translateY(0);
}

.step-input-container {
    display: flex;
    gap: 10px;
    margin-bottom: 15px;
}

.step-input-container input,
.step-input-container textarea {
    flex: 1;
    margin: 0;
    resize: vertical;
    min-height: 40px;
    max-height: 120px;
    font-family: inherit;
}

.step-input-container textarea {
    line-height: 1.4;
    padding-top: 10px;
    padding-bottom: 10px;
}

.add-step-btn {
    padding: 12px 16px;
    background: var(--btn-primary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 10px;
    cursor: pointer;
    font-size: 1rem;
    transition: all 0.3s ease;
    min-width: 50px;
    align-self: flex-start;
}

.add-step-btn:hover {
    background: var(--text-muted);
    transform: translateY(-2px);
    box-shadow: var(--shadow-hover);
}

.steps-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.step-item {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 12px 16px;
    background: var(--step-bg);
    border-radius: 8px;
    border: 1px solid var(--border-color);
    transition: all 0.3s ease;
    cursor: move;
    will-change: transform;
}

.step-item:hover {
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    transform: translateY(-2px);
    background: var(--step-hover);
}

.step-item.dragging {
    opacity: 0.7;
    transform: rotate(2deg) scale(1.02);
    box-shadow: 0 8px 25px rgba(0,0,0,0.2);
    z-index: 1000;
}

.step-item.drag-over {
    border-color: var(--border-hover);
    background: var(--step-hover);
}

.step-number {
    background: var(--text-primary);
    color: var(--bg-secondary);
    width: 24px;
    height: 24px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: 600;
    flex-shrink: 0;
}

.step-text {
    flex: 1;
    font-weight: 500;
    white-space: pre-wrap;
    line-height: 1.5;
    color: var(--text-primary);
}

.step-actions {
    display: flex;
    gap: 5px;
}

.step-action-btn {
    padding: 6px 10px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    transition: all 0.3s ease;
}

.move-up-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.move-down-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.delete-step-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.copy-step-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.edit-step-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.step-action-btn:hover {
    transform: scale(1.1);
}

/* Edit mode styles */
.step-edit-container {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.step-edit-textarea {
    width: 100%;
    padding: 10px;
    border: 2px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-secondary);
    color: var(--text-primary);
    font-family: inherit;
    font-size: 0.9rem;
    line-height: 1.4;
    resize: vertical;
    min-height: 60px;
    max-height: 120px;
    transition: border-color 0.3s ease;
}

.step-edit-textarea:focus {
    outline: none;
    border-color: var(--border-hover);
    box-shadow: 0 0 0 2px rgba(var(--primary-rgb), 0.1);
}

.step-edit-actions {
    display: flex;
    gap: 5px;
    justify-content: flex-end;
}

.step-edit-btn {
    padding: 6px 10px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    transition: all 0.3s ease;
}

.save-step-btn {
    background: #28a745;
    color: white;
}

.save-step-btn:hover {
    background: #218838;
    transform: scale(1.1);
}

.cancel-step-btn {
    background: #dc3545;
    color: white;
}

.cancel-step-btn:hover {
    background: #c82333;
    transform: scale(1.1);
}

/* Button styles */
.form-actions {
    display: flex;
    gap: 15px;
    justify-content: center;
    margin-top: 30px;
    flex-wrap: wrap;
}

.btn {
    padding: 15px 30px;
    border: none;
    border-radius: 12px;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 8px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.btn-primary {
    background: var(--btn-primary);
    color: var(--bg-secondary);
    box-shadow: 0 4px 15px rgba(0,0,0,0.2);
}

.btn-primary:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 25px rgba(0,0,0,0.3);
}

.btn-secondary {
    background: var(--btn-secondary);
    color: var(--bg-secondary);
    box-shadow: 0 4px 15px rgba(0,0,0,0.2);
}

.btn-secondary:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 25px rgba(0,0,0,0.3);
}

/* Output container */
.output-container {
    background: var(--output-bg);
    border-radius: 15px;
    padding: 25px;
    margin-top: 30px;
    margin-bottom: 100px; /* Add bottom margin to prevent overlap with floating input */
    border: 2px solid var(--border-color);
    animation: slideUp 0.5s ease;
    transition: background 0.3s ease, border-color 0.3s ease;
}

@keyframes slideUp {
    from { opacity: 0; transform: translateY(20px); }
    to { opacity: 1; transform: translateY(0); }
}

.output-container h3 {
    color: var(--text-secondary);
    margin-bottom: 20px;
    font-size: 1.3rem;
    font-weight: 600;
    transition: color 0.3s ease;
}

.output-content {
    background: var(--output-content-bg);
    padding: 20px;
    border-radius: 10px;
    border: 1px solid var(--border-color);
    font-family: 'Courier New', monospace;
    font-size: 0.9rem;
    line-height: 1.8;
    white-space: pre-wrap;
    max-height: 400px;
    overflow-y: auto;
    box-shadow: inset 0 2px 4px rgba(0,0,0,0.1);
    color: var(--text-primary);
    transition: background 0.3s ease, border-color 0.3s ease, color 0.3s ease, opacity 0.15s ease;
}

/* Input action feedback animations */
@keyframes feedbackSlideIn {
    from { 
        opacity: 0; 
        transform: translateX(-50%) translateY(10px); 
    }
    to { 
        opacity: 1; 
        transform: translateX(-50%) translateY(0); 
    }
}

@keyframes feedbackSlideOut {
    from { 
        opacity: 1; 
        transform: translateX(-50%) translateY(0); 
    }
    to { 
        opacity: 0; 
        transform: translateX(-50%) translateY(-10px); 
    }
}

/* Floating Action Buttons */
.floating-action-buttons {
    position: fixed;
    bottom: 30px;
    right: 30px;
    z-index: 999;
    display: flex;
    flex-direction: column;
    gap: 15px;
    pointer-events: none;
    transition: bottom 0.3s ease;
}

.floating-action-buttons.adjusted {
    bottom: 90px;
}

.fab-group {
    display: flex;
    flex-direction: column;
    gap: 12px;
    pointer-events: auto;
}

.fab-btn {
    width: 56px;
    height: 56px;
    border: none;
    border-radius: 50%;
    background: var(--btn-primary);
    color: var(--bg-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    box-shadow: 0 4px 20px rgba(0,0,0,0.3);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    animation: fabSlideIn 0.5s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Hover effect overlay */
.fab-btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, rgba(255,255,255,0.2) 0%, rgba(255,255,255,0) 100%);
    border-radius: 50%;
    opacity: 0;
    transition: opacity 0.3s ease;
    z-index: 1;
}

/* Tooltip arrow */
.fab-btn::after {
    content: attr(title);
    position: absolute;
    left: 70px;
    top: 50%;
    transform: translateY(-50%);
    background: var(--bg-secondary);
    color: var(--text-primary);
    padding: 8px 12px;
    border-radius: 6px;
    font-size: 0.8rem;
    font-weight: 500;
    white-space: nowrap;
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s ease;
    box-shadow: 0 2px 10px rgba(0,0,0,0.1);
    border: 1px solid var(--border-color);
    z-index: 10;
}

/* Tooltip arrow pseudo-element */
.fab-btn .tooltip-arrow {
    content: '';
    position: absolute;
    left: 60px;
    top: 50%;
    transform: translateY(-50%);
    border: 6px solid transparent;
    border-right-color: var(--bg-secondary);
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s ease;
    z-index: 10;
}

.fab-btn:hover {
    transform: translateY(-3px) scale(1.05);
    box-shadow: 0 8px 30px rgba(0,0,0,0.4);
}

.fab-btn:hover::before {
    opacity: 1;
}

.fab-btn:hover::after,
.fab-btn:hover .tooltip-arrow {
    opacity: 1;
    visibility: visible;
}

.fab-btn:active {
    transform: translateY(-1px) scale(1.02);
    box-shadow: 0 4px 15px rgba(0,0,0,0.3);
}

.fab-btn i {
    position: relative;
    z-index: 2;
    transition: transform 0.2s ease;
}

.fab-btn:hover i {
    transform: scale(1.1);
}

/* Specific button styles */
.fab-clear {
    background: var(--btn-primary);
    box-shadow: 0 4px 20px rgba(0,0,0,0.3);
}

.fab-clear:hover {
    box-shadow: 0 8px 30px rgba(0,0,0,0.4);
}

.fab-copy {
    background: var(--btn-primary);
}

/* Animation for button appearance */
@keyframes fabSlideIn {
    from {
        opacity: 0;
        transform: translateY(20px) scale(0.8);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* Floating Troubleshooting Steps Input */
.floating-troubleshooting-input {
    position: fixed;
    bottom: 20px;
    left: 50%;
    transform: translateX(-50%);
    width: 90%;
    max-width: 600px;
    z-index: 1000;
    display: none;
    animation: slideUpFromBottom 0.3s ease-out;
    transition: bottom 0.3s ease;
}

.floating-troubleshooting-input.active {
    display: block;
}

.floating-input-container {
    position: relative;
    display: flex;
    align-items: flex-end;
    gap: 10px;
    background: var(--bg-secondary);
    border: 2px solid var(--border-color);
    border-radius: 25px;
    padding: 12px 16px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.15);
    backdrop-filter: blur(10px);
    transition: all 0.3s ease;
}

.floating-input-container:focus-within {
    border-color: var(--border-hover);
    box-shadow: 0 12px 40px rgba(0, 0, 0, 0.2);
    transform: translateY(-2px);
}

.floating-input-container textarea {
    flex: 1;
    border: none;
    outline: none;
    background: transparent;
    color: var(--text-primary);
    font-family: inherit;
    font-size: 0.95rem;
    line-height: 1.4;
    resize: none;
    min-height: 40px;
    max-height: 60px;
    overflow-y: auto;
    padding: 0;
    margin: 0;
}

.floating-input-container textarea::placeholder {
    color: var(--text-muted);
}

.floating-send-btn {
    background: var(--btn-primary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 50%;
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 1rem;
    transition: all 0.3s ease;
    flex-shrink: 0;
}

.floating-send-btn:hover {
    background: var(--text-muted);
    transform: scale(1.1);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
}

.floating-send-btn:active {
    transform: scale(0.95);
}

.floating-send-btn:disabled {
    background: var(--text-muted);
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

@keyframes slideUpFromBottom {
    from {
        opacity: 0;
        transform: translate(-50%, 100%);
    }
    to {
        opacity: 1;
        transform: translate(-50%, 0);
    }
}

/* Floating Autocomplete Styles */
.floating-autocomplete {
    position: absolute;
    bottom: 100%;
    left: 0;
    right: 0;
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.15);
    backdrop-filter: blur(10px);
    margin-bottom: 8px;
    max-height: 200px;
    overflow-y: auto;
    animation: autocompleteSlideUp 0.2s ease-out;
    z-index: 1001;
}

@keyframes autocompleteSlideUp {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.floating-autocomplete-item {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.floating-autocomplete-item:last-child {
    border-bottom: none;
}

.floating-autocomplete-item:hover {
    background: var(--step-hover);
}

.floating-autocomplete-item.selected {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.floating-autocomplete-item.selected .autocomplete-text {
    color: var(--bg-secondary);
}

.floating-autocomplete-item.selected .autocomplete-category {
    background: var(--bg-secondary);
    color: var(--text-primary);
}

.autocomplete-text {
    flex: 1;
    font-size: 0.9rem;
    color: var(--text-primary);
    line-height: 1.3;
    word-wrap: break-word;
}

.autocomplete-category {
    font-size: 0.75rem;
    color: var(--text-secondary);
    margin-left: 10px;
    padding: 2px 6px;
    background: var(--bg-tertiary);
    border-radius: 3px;
    white-space: nowrap;
}

.no-autocomplete-results {
    padding: 15px;
    text-align: center;
    color: var(--text-secondary);
    font-style: italic;
    font-size: 0.9rem;
}

/* Responsive design */
@media (max-width: 768px) {
    .container {
        padding: 10px;
    }
    
    .header h1 {
        font-size: 2rem;
    }
    
    .tab-content {
        padding: 20px;
    }
    
    .form-grid {
        grid-template-columns: 1fr;
    }
    
    .radio-group {
        flex-direction: column;
        gap: 10px;
    }
    
    .form-actions {
        flex-direction: column;
    }
    
    .btn {
        width: 100%;
        justify-content: center;
    }
    
    /* Equipment input responsive */
    .model-buttons,
    .resolution-buttons {
        gap: 4px;
    }
    
    .model-btn,
    .resolution-btn {
        padding: 4px 8px;
        font-size: 0.75rem;
    }
    
    .equipment-tag {
        font-size: 0.8rem;
        padding: 4px 8px;
    }
    
    .equipment-tag .remove-tag {
        width: 16px;
        height: 16px;
        font-size: 0.6rem;
    }
    
    /* Flow tag responsive */
    .flow-tag {
        max-width: 250px;
    }
    
    .flow-tag:hover {
        max-width: 300px;
    }
    
    /* Floating action buttons responsive */
    .floating-action-buttons {
        bottom: 20px;
        right: 20px;
        gap: 10px;
    }
    
    .fab-btn {
        width: 50px;
        height: 50px;
        font-size: 1.1rem;
    }
    
    .fab-btn::after {
        left: 55px;
        font-size: 0.7rem;
        padding: 5px 8px;
    }
    
    .fab-btn .tooltip-arrow {
        left: 45px;
    }

    /* Troubleshooting steps mobile styles */
    .step-actions {
        gap: 3px;
    }

    .step-action-btn {
        padding: 4px 8px;
        font-size: 0.7rem;
    }
    
    .default-steps-toggles {
        gap: 6px;
    }
    
    .default-step-toggle-btn {
        padding: 6px 12px;
        font-size: 0.8rem;
    }
    
    .default-steps-buttons {
        grid-template-columns: 1fr;
        gap: 6px;
    }
    
    .default-step-btn {
        padding: 6px 10px;
        font-size: 0.8rem;
        min-height: 35px;
    }
    
    .search-input {
        padding: 8px 35px 8px 10px;
        font-size: 0.85rem;
    }
    
    .search-results {
        max-height: 250px;
    }
    
    .search-result-item {
        padding: 6px 10px;
    }
    
    .search-result-text {
        font-size: 0.8rem;
    }
    
    .search-result-category {
        font-size: 0.7rem;
        margin-left: 8px;
        padding: 1px 4px;
    }

    .step-edit-actions {
        gap: 3px;
    }

    .step-edit-btn {
        padding: 4px 8px;
        font-size: 0.7rem;
    }

    .step-edit-textarea {
        font-size: 0.85rem;
        min-height: 50px;
    }

    /* Floating troubleshooting input mobile styles */
    .floating-troubleshooting-input {
        width: 95%;
        bottom: 15px;
    }

    .floating-input-container {
        padding: 10px 12px;
        border-radius: 20px;
    }

    .floating-input-container textarea {
        font-size: 0.9rem;
        max-height: 60px;
    }

    .floating-send-btn {
        width: 36px;
        height: 36px;
        font-size: 0.9rem;
    }

    /* Autocomplete mobile styles */
    .floating-autocomplete {
        max-height: 180px;
        margin-bottom: 6px;
    }

    .floating-autocomplete-item {
        padding: 10px 12px;
    }

    .autocomplete-text {
        font-size: 0.85rem;
    }

    .autocomplete-category {
        font-size: 0.7rem;
        margin-left: 8px;
        padding: 1px 4px;
    }
}

@media (max-width: 480px) {
    .header h1 {
        font-size: 1.5rem;
    }
    
    .tab-btn {
        padding: 15px 10px;
        font-size: 0.9rem;
    }
    
    .tab-btn i {
        display: none;
    }
    
    /* Floating action buttons for small screens */
    .floating-action-buttons {
        bottom: 15px;
        right: 15px;
        gap: 8px;
    }
    
    .fab-btn {
        width: 45px;
        height: 45px;
        font-size: 1rem;
    }
    
    .fab-btn::after {
        left: 55px;
        font-size: 0.7rem;
        padding: 5px 8px;
    }
    
    .fab-btn .tooltip-arrow {
        left: 45px;
    }
}

/* Loading animation */
.loading {
    display: inline-block;
    width: 20px;
    height: 20px;
    border: 3px solid rgba(255,255,255,.3);
    border-radius: 50%;
    border-top-color: #fff;
    animation: spin 1s ease-in-out infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* Equipment input styles */
.equipment-input-container {
    background: var(--input-bg);
    border: 2px solid var(--border-color);
    border-radius: 10px;
    padding: 12px;
    min-height: 50px;
    transition: all 0.3s ease;
    position: relative;
}

.equipment-input-container:focus-within {
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.equipment-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 8px;
    min-height: 20px;
}

.equipment-tag {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 20px;
    padding: 6px 12px;
    font-size: 0.85rem;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 8px;
    transition: all 0.2s ease;
    animation: tagSlideIn 0.3s ease;
}

.equipment-tag:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.equipment-tag .remove-tag {
    background: var(--text-muted);
    color: white;
    border: none;
    border-radius: 50%;
    width: 18px;
    height: 18px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 0.7rem;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.equipment-tag .remove-tag:hover {
    background: var(--text-primary);
    transform: scale(1.1);
}

.equipment-input {
    border: none;
    background: transparent;
    outline: none;
    font-size: 0.9rem;
    color: var(--text-primary);
    width: 100%;
    padding: 0;
    margin: 0;
}

.equipment-input::placeholder {
    color: var(--text-muted);
}

.agent-assist-placeholder {
    color: var(--text-secondary);
    font-style: italic;
    font-size: 0.9rem;
    padding: 8px 12px;
    cursor: pointer;
    user-select: none;
    transition: color 0.2s ease;
    text-align: center;
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 40px;
}

.agent-assist-placeholder:hover {
    color: var(--text-primary);
}

/* Flow textarea specific styles */
.flow-textarea {
    resize: vertical;
    min-height: 60px;
    max-height: 120px;
    font-family: inherit;
    line-height: 1.4;
}

/* Flow tag specific styles */
.flow-tag {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 20px;
    padding: 6px 12px;
    font-size: 0.85rem;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 8px;
    transition: all 0.2s ease;
    animation: tagSlideIn 0.3s ease;
    max-width: 300px;
    overflow: hidden;
}

.flow-tag .flow-preview {
    flex: 1;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-style: italic;
    color: var(--text-secondary);
}

.flow-tag:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
    max-width: 400px;
}

.flow-tag:hover .flow-preview {
    white-space: normal;
    word-wrap: break-word;
}

/* Equipment model selector */
.equipment-model-selector {
    margin-bottom: 12px;
}

.model-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.model-btn {
    padding: 6px 12px;
    background: var(--input-bg);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.model-btn:hover {
    border-color: var(--border-color);
    background: var(--input-focus-bg);
    color: var(--text-primary);
    transform: translateY(-1px);
}

.model-btn.selected {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
    box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}

/* Resolution selector */
.resolution-selector {
    margin-bottom: 12px;
}

.resolution-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.resolution-btn {
    padding: 6px 12px;
    background: var(--input-bg);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.resolution-btn:hover {
    border-color: var(--border-color);
    background: var(--input-focus-bg);
    color: var(--text-primary);
    transform: translateY(-1px);
}

.resolution-btn.selected {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
    box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}

@keyframes tagSlideIn {
    from {
        opacity: 0;
        transform: translateY(-10px) scale(0.8);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* Success animation */
.success-animation {
    animation: successPulse 0.6s ease;
}

@keyframes successPulse {
    0% { transform: scale(1); }
    50% { transform: scale(1.05); }
    100% { transform: scale(1); }
}

/* Call Back Scheduler Styles */
.call-back-scheduler-container {
    background: var(--bg-tertiary);
    border-radius: 10px;
    padding: 20px;
    border: 2px solid var(--border-color);
    transition: background 0.3s ease, border-color 0.3s ease;
}

.quick-schedule-options {
    display: flex;
    gap: 8px;
    margin-bottom: 15px;
    flex-wrap: wrap;
}

.quick-schedule-btn {
    padding: 8px 16px;
    background: var(--input-bg);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.quick-schedule-btn:hover {
    border-color: var(--border-color);
    background: var(--input-focus-bg);
    color: var(--text-primary);
    transform: translateY(-1px);
}

.quick-schedule-btn.active {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
    box-shadow: 0 1px 4px rgba(0,0,0,0.2);
}

.scheduler-form {
    background: var(--bg-secondary);
    border-radius: 8px;
    padding: 15px;
    border: 1px solid var(--border-color);
    margin-bottom: 15px;
}

.scheduler-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 15px;
    margin-bottom: 15px;
}

.scheduler-field {
    display: flex;
    flex-direction: column;
}

.scheduler-field label {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-secondary);
    margin-bottom: 5px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.scheduler-field select,
.scheduler-field input {
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    transition: all 0.3s ease;
}

.scheduler-field select:focus,
.scheduler-field input:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    box-shadow: 0 0 0 2px rgba(0,0,0,0.1);
}

.scheduler-actions {
    display: flex;
    gap: 10px;
    justify-content: flex-start;
}

.schedule-call-btn {
    padding: 10px 20px;
    background: var(--btn-primary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 8px;
    cursor: pointer;
    font-size: 0.9rem;
    font-weight: 600;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 8px;
}

.schedule-call-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.2);
}

.clear-scheduler-btn {
    padding: 10px 20px;
    background: var(--btn-secondary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 8px;
    cursor: pointer;
    font-size: 0.9rem;
    font-weight: 600;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 8px;
}

.clear-scheduler-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.2);
}

.scheduled-calls-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.scheduled-call-item {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 12px 16px;
    background: var(--step-bg);
    border-radius: 8px;
    border: 1px solid var(--border-color);
    transition: all 0.3s ease;
    animation: tagSlideIn 0.3s ease;
}

.scheduled-call-item:hover {
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    transform: translateY(-2px);
    background: var(--step-hover);
}

.call-info {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.call-reason {
    font-weight: 600;
    color: var(--text-primary);
    font-size: 0.9rem;
}

.call-details {
    font-size: 0.8rem;
    color: var(--text-secondary);
}

.call-actions {
    display: flex;
    gap: 8px;
}

.call-action-btn {
    padding: 6px 10px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 4px;
}

.edit-call-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.delete-call-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.call-action-btn:hover {
    transform: scale(1.05);
}

/* Call Back Tracker Styles */
.callback-tracker-container {
    background: var(--bg-secondary);
    border-radius: 15px;
    padding: 25px;
    border: 2px solid var(--border-color);
    transition: background 0.3s ease, border-color 0.3s ease;
}

.tracker-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 25px;
    padding-bottom: 15px;
    border-bottom: 1px solid var(--border-color);
}

.tracker-header h3 {
    color: var(--text-secondary);
    font-size: 1.5rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 10px;
}

.tracker-stats {
    display: flex;
    gap: 20px;
}

.stat-item {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 5px;
}

.stat-label {
    font-size: 0.8rem;
    color: var(--text-muted);
    font-weight: 500;
}

.stat-value {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--text-primary);
}

.tracker-filters {
    display: flex;
    gap: 15px;
    margin-bottom: 20px;
    align-items: center;
    flex-wrap: wrap;
}

.filter-group {
    display: flex;
    flex-direction: column;
    gap: 5px;
}

.filter-group label {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.filter-group select {
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    transition: all 0.3s ease;
}

.filter-group select:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    box-shadow: 0 0 0 2px rgba(0,0,0,0.1);
}

.clear-completed-btn {
    padding: 8px 16px;
    background: var(--btn-secondary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 500;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 6px;
    margin-left: auto;
}

.clear-completed-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 2px 8px rgba(0,0,0,0.2);
}

.notification-settings-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 8px 12px;
    color: var(--text-primary);
    cursor: pointer;
    font-size: 0.85rem;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.notification-settings-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.callbacks-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.callback-item {
    background: var(--step-bg);
    border: 1px solid var(--border-color);
    border-radius: 10px;
    padding: 16px;
    transition: all 0.3s ease;
    cursor: pointer;
}

.callback-item:hover {
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    transform: translateY(-2px);
    background: var(--step-hover);
}

.callback-item.today {
    border-left: 4px solid var(--text-primary);
    background: var(--bg-tertiary);
}

.callback-item.completed {
    opacity: 0.6;
    background: var(--bg-tertiary);
}

.callback-item.completed .callback-content {
    text-decoration: line-through;
}

.callback-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 10px;
}

.callback-title {
    font-weight: 600;
    color: var(--text-primary);
    font-size: 1rem;
    display: flex;
    align-items: center;
    gap: 8px;
}

.callback-status {
    padding: 4px 8px;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.callback-status.pending {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.callback-status.completed {
    background: var(--text-muted);
    color: var(--bg-secondary);
}

.callback-content {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 15px;
    margin-bottom: 12px;
}

.callback-detail {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.callback-detail-label {
    font-size: 0.75rem;
    color: var(--text-muted);
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.callback-detail-value {
    font-size: 0.9rem;
    color: var(--text-primary);
    font-weight: 500;
    display: flex;
    align-items: center;
    gap: 8px;
}

.copy-detail-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 4px;
    cursor: pointer;
    padding: 4px 6px;
    font-size: 0.7rem;
    transition: all 0.2s ease;
    opacity: 0.7;
    flex-shrink: 0;
}

.copy-detail-btn:hover {
    opacity: 1;
    transform: scale(1.1);
}

/* Today's Call Backs Section */
.today-section-header {
    background: var(--bg-tertiary);
    border: 2px solid var(--text-primary);
    border-radius: 10px;
    padding: 15px 20px;
    margin-bottom: 15px;
    margin-top: 20px;
}

.today-section-header:first-child {
    margin-top: 0;
}

.today-header-content {
    display: flex;
    align-items: center;
    gap: 10px;
    font-weight: 600;
    color: var(--text-primary);
    font-size: 1.1rem;
}

.today-header-content i {
    color: var(--text-primary);
    font-size: 1.2rem;
}

.today-section-header.no-today {
    border-color: var(--text-muted);
    opacity: 0.8;
}

.no-today-message {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 20px;
    text-align: center;
    color: var(--text-muted);
    margin-bottom: 20px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
}

.no-today-message i {
    font-size: 1.2rem;
    color: var(--text-muted);
}

/* Call Back Separator */
.callback-separator {
    margin: 30px 0 20px 0;
    position: relative;
    text-align: center;
}

.callback-separator::before {
    content: '';
    position: absolute;
    top: 50%;
    left: 0;
    right: 0;
    height: 1px;
    background: var(--border-color);
    z-index: 1;
}

.separator-content {
    background: var(--bg-secondary);
    padding: 0 20px;
    position: relative;
    z-index: 2;
    display: inline-block;
}

.separator-content span {
    color: var(--text-muted);
    font-weight: 600;
    font-size: 0.9rem;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    background: var(--bg-secondary);
    padding: 0 15px;
}

.callback-actions {
    display: flex;
    gap: 8px;
    justify-content: flex-end;
}

.callback-action-btn {
    padding: 6px 12px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 500;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 4px;
}

.complete-callback-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.edit-callback-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.delete-callback-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.callback-action-btn:hover {
    transform: scale(1.05);
}

.no-callbacks {
    text-align: center;
    padding: 40px 20px;
    color: var(--text-muted);
}

.no-callbacks i {
    font-size: 3rem;
    margin-bottom: 15px;
    opacity: 0.5;
}

.no-callbacks p {
    font-size: 1.1rem;
    font-weight: 500;
}

/* Floating action button for call back tracker */
.fab-refresh {
    background: var(--btn-primary);
}

/* Modal Styles */
.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(4px);
}

.modal.show {
    display: flex;
    align-items: center;
    justify-content: center;
}

.modal-content {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);
    max-width: 500px;
    width: 90%;
    max-height: 80vh;
    overflow-y: auto;
    animation: modalSlideIn 0.3s ease;
}

@keyframes modalSlideIn {
    from {
        opacity: 0;
        transform: translateY(-20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px 24px 16px;
    border-bottom: 1px solid var(--border-color);
    position: sticky;
    top: 0;
    background: var(--bg-secondary);
    z-index: 10;
}

.modal-header h3 {
    margin: 0;
    color: var(--text-primary);
    font-size: 1.2rem;
    display: flex;
    align-items: center;
    gap: 8px;
}

.modal-close {
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px;
    border-radius: 4px;
    transition: all 0.2s ease;
    font-size: 1.1rem;
}

.modal-close:hover {
    color: var(--text-primary);
    background: var(--bg-tertiary);
}

.modal-body {
    padding: 20px 24px;
}

.setting-group {
    margin-bottom: 20px;
}

.setting-group:last-child {
    margin-bottom: 0;
}

.setting-label {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 8px;
    cursor: pointer;
    font-weight: 500;
    color: var(--text-primary);
}

.setting-checkbox {
    width: 18px;
    height: 18px;
    accent-color: var(--text-primary);
}

.setting-text {
    font-size: 1rem;
}

.setting-description {
    margin: 0 0 0 28px;
    font-size: 0.85rem;
    color: var(--text-secondary);
    line-height: 1.4;
}

.setting-select {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    transition: all 0.2s ease;
}

.setting-select:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
}

.modal-footer {
    display: flex;
    gap: 12px;
    padding: 16px 24px 20px;
    border-top: 1px solid var(--border-color);
    justify-content: flex-end;
}

.save-settings-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
    border: none;
    border-radius: 6px;
    padding: 10px 16px;
    font-size: 0.9rem;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.save-settings-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
}

.test-notification-btn {
    background: var(--bg-tertiary);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 10px 16px;
    font-size: 0.9rem;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.test-notification-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

/* Notification Styles */
.notification-toast {
    position: fixed;
    top: 20px;
    right: 20px;
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 16px 20px;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.2);
    z-index: 1001;
    max-width: 350px;
    animation: notificationSlideIn 0.3s ease;
    display: flex;
    align-items: center;
    gap: 12px;
}

@keyframes notificationSlideIn {
    from {
        opacity: 0;
        transform: translateX(100%);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

.notification-icon {
    font-size: 1.2rem;
    color: var(--text-primary);
}

.notification-content {
    flex: 1;
}

.notification-title {
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: 4px;
    font-size: 0.95rem;
}

.notification-message {
    color: var(--text-secondary);
    font-size: 0.85rem;
    line-height: 1.3;
}

.notification-close {
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    padding: 4px;
    border-radius: 3px;
    transition: all 0.2s ease;
    font-size: 0.9rem;
}

.notification-close:hover {
    color: var(--text-primary);
    background: var(--bg-tertiary);
}

/* About Page Modal Styles */
.about-modal-content {
    max-width: 800px;
    max-height: 85vh;
    position: relative;
}



.about-modal-body {
    padding: 0;
    max-height: 70vh;
    overflow-y: auto;
    scroll-behavior: smooth;
}

.about-section {
    padding: 24px;
    border-bottom: 1px solid var(--border-color);
}

.about-section:last-child {
    border-bottom: none;
}

.about-section h4 {
    color: var(--text-primary);
    font-size: 1.2rem;
    margin-bottom: 16px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.about-section h4 i {
    color: var(--text-primary);
    font-size: 1.1rem;
}

.about-section p {
    color: var(--text-secondary);
    line-height: 1.6;
    margin-bottom: 16px;
}

.feature-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 20px;
    margin-top: 16px;
}

.feature-item {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 16px;
    transition: all 0.2s ease;
}

.feature-item:hover {
    border-color: var(--border-hover);
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
}

.feature-item i {
    color: var(--text-primary);
    font-size: 1.5rem;
    margin-bottom: 8px;
    display: block;
}

.feature-item h5 {
    color: var(--text-primary);
    font-size: 1rem;
    font-weight: 600;
    margin-bottom: 8px;
}

.feature-item p {
    color: var(--text-secondary);
    font-size: 0.9rem;
    line-height: 1.5;
    margin: 0;
}

.tips-container {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 20px;
    margin-top: 16px;
}

.tip-item {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 16px;
    transition: all 0.2s ease;
}

.tip-item:hover {
    border-color: var(--border-hover);
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
}

.tip-item i {
    color: var(--text-primary);
    font-size: 1.3rem;
    margin-bottom: 8px;
    display: block;
}

.tip-item h5 {
    color: var(--text-primary);
    font-size: 1rem;
    font-weight: 600;
    margin-bottom: 8px;
}

.tip-item p {
    color: var(--text-secondary);
    font-size: 0.9rem;
    line-height: 1.5;
    margin: 0;
}

.benefits-list {
    list-style: none;
    padding: 0;
    margin: 16px 0 0 0;
}

.benefits-list li {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 0;
    border-bottom: 1px solid var(--border-color);
    color: var(--text-secondary);
    font-size: 0.95rem;
    line-height: 1.5;
}

.benefits-list li:last-child {
    border-bottom: none;
}

.benefits-list li i {
    color: var(--text-primary);
    font-size: 1.1rem;
    min-width: 20px;
}

.benefits-list li strong {
    color: var(--text-primary);
}

/* Admin Logo Styles */
.admin-logo {
    color: var(--text-muted);
    cursor: pointer;
    margin-right: 8px;
    transition: all 0.3s ease;
    font-size: 0.9rem;
}

.admin-logo:hover {
    color: var(--text-primary);
    transform: scale(1.1);
}

/* Admin Controls Styles */
.admin-controls {
    padding: 20px;
    border-bottom: 1px solid var(--border-color);
    margin-bottom: 20px;
}

.admin-section h4 {
    color: var(--text-primary);
    font-size: 1.1rem;
    margin-bottom: 15px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.admin-buttons {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}

.admin-btn {
    padding: 8px 16px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-tertiary);
    color: var(--text-primary);
    cursor: pointer;
    font-size: 0.9rem;
    font-weight: 500;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.admin-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
    transform: translateY(-1px);
}

.admin-btn.danger {
    background: var(--error-color);
    color: var(--bg-secondary);
    border-color: var(--error-color);
}

.admin-btn.danger:hover {
    background: var(--text-primary);
    border-color: var(--text-primary);
}

.admin-settings {
    margin-bottom: 20px;
}

.setting-item {
    margin-bottom: 15px;
}

.setting-item:last-child {
    margin-bottom: 0;
}

.setting-label {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 5px;
    cursor: pointer;
    font-weight: 500;
    color: var(--text-primary);
}

.setting-checkbox {
    width: 18px;
    height: 18px;
    accent-color: var(--text-primary);
}

.setting-text {
    font-size: 1rem;
}

.setting-description {
    margin: 0 0 0 28px;
    font-size: 0.85rem;
    color: var(--text-secondary);
    line-height: 1.4;
}

/* Rankings Modal Styles */
.rankings-modal-content {
    max-width: 800px;
    max-height: 85vh;
}

.rankings-info {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    margin-bottom: 20px;
}

.rankings-info p {
    color: var(--text-secondary);
    font-size: 0.9rem;
    margin: 0;
    line-height: 1.4;
}

.rankings-filters {
    display: flex;
    gap: 8px;
    margin-bottom: 20px;
    flex-wrap: wrap;
}

.filter-btn {
    padding: 8px 16px;
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 500;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.filter-btn:hover {
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
    color: var(--text-primary);
}

.filter-btn.active {
    background: var(--text-primary);
    border-color: var(--text-primary);
    color: var(--bg-secondary);
}

.rankings-list {
    max-height: 400px;
    overflow-y: auto;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    background: var(--bg-secondary);
}

.ranking-item {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    transition: all 0.2s ease;
}

.ranking-item:last-child {
    border-bottom: none;
}

.ranking-item:hover {
    background: var(--step-hover);
}

.ranking-number {
    background: var(--text-primary);
    color: var(--bg-secondary);
    width: 24px;
    height: 24px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: 600;
    flex-shrink: 0;
}

.ranking-content {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.ranking-step {
    font-weight: 500;
    color: var(--text-primary);
    font-size: 0.9rem;
    line-height: 1.3;
}

.ranking-category {
    font-size: 0.75rem;
    color: var(--text-secondary);
    font-weight: 500;
}

.ranking-count {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 6px 12px;
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--text-primary);
    flex-shrink: 0;
    min-width: 60px;
    text-align: center;
}

.rankings-summary {
    display: flex;
    gap: 20px;
    margin-top: 20px;
    padding-top: 15px;
    border-top: 1px solid var(--border-color);
}

.summary-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.summary-label {
    font-size: 0.8rem;
    color: var(--text-secondary);
    font-weight: 500;
}

.summary-value {
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--text-primary);
}

.no-rankings {
    text-align: center;
    padding: 40px 20px;
    color: var(--text-secondary);
}

.no-rankings i {
    font-size: 2rem;
    margin-bottom: 10px;
    opacity: 0.5;
}

.no-rankings p {
    font-size: 1rem;
    margin: 0;
}

/* Custom Steps Modal Styles */
.custom-steps-modal-content {
    max-width: 800px;
    max-height: 85vh;
}

.custom-steps-info {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    margin-bottom: 20px;
}

.custom-steps-info p {
    color: var(--text-secondary);
    font-size: 0.9rem;
    margin: 0;
    line-height: 1.4;
}

.custom-steps-actions {
    display: flex;
    gap: 10px;
    margin-bottom: 20px;
    flex-wrap: wrap;
}

.action-btn {
    padding: 10px 16px;
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-primary);
    cursor: pointer;
    font-size: 0.9rem;
    font-weight: 500;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.action-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
    transform: translateY(-1px);
}

.action-btn.danger {
    background: var(--error-bg);
    color: var(--error-text);
    border-color: var(--error-border);
}

.action-btn.danger:hover {
    background: var(--error-hover);
    border-color: var(--error-border-hover);
}

.custom-steps-list {
    max-height: 400px;
    overflow-y: auto;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    background: var(--bg-secondary);
}

.custom-step-item {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    transition: all 0.2s ease;
}

.custom-step-item:last-child {
    border-bottom: none;
}

.custom-step-item:hover {
    background: var(--step-hover);
}

.custom-step-content {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.custom-step-text {
    font-weight: 500;
    color: var(--text-primary);
    font-size: 0.9rem;
    line-height: 1.3;
}

.custom-step-meta {
    font-size: 0.75rem;
    color: var(--text-secondary);
    font-weight: 500;
}

.custom-step-actions {
    display: flex;
    gap: 8px;
}

.custom-step-action-btn {
    padding: 6px 10px;
    border: none;
    border-radius: 4px;
    cursor: pointer;
    font-size: 0.8rem;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 4px;
}

.edit-custom-step-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.delete-custom-step-btn {
    background: var(--text-primary);
    color: var(--bg-secondary);
}

.custom-step-action-btn:hover {
    transform: scale(1.05);
}

.no-custom-steps {
    text-align: center;
    padding: 40px 20px;
    color: var(--text-secondary);
}

.no-custom-steps i {
    font-size: 2rem;
    margin-bottom: 10px;
    opacity: 0.5;
}

.no-custom-steps p {
    font-size: 1rem;
    margin: 0;
}

.no-custom-steps-message {
    color: var(--text-secondary);
    font-style: italic;
    text-align: center;
    padding: 20px;
    font-size: 0.9rem;
}



/* Responsive design for call back features */
@media (max-width: 768px) {
    .scheduler-row {
        grid-template-columns: 1fr;
        gap: 10px;
    }
    
    .quick-schedule-options {
        gap: 6px;
    }
    
    .quick-schedule-btn {
        padding: 6px 12px;
        font-size: 0.8rem;
    }
    
    .scheduler-actions {
        flex-direction: column;
    }
    
    .schedule-call-btn,
    .clear-scheduler-btn {
        width: 100%;
        justify-content: center;
    }
    
    .tracker-header {
        flex-direction: column;
        gap: 15px;
        align-items: flex-start;
    }
    
    .tracker-stats {
        gap: 15px;
    }
    
    .tracker-filters {
        flex-direction: column;
        align-items: stretch;
    }
    
    .clear-completed-btn {
        margin-left: 0;
        width: 100%;
        justify-content: center;
    }
    
    .notification-settings-btn {
        width: 100%;
        justify-content: center;
        margin-top: 10px;
    }
    
    .header-controls {
        position: absolute;
        top: 0;
        right: 0;
        justify-content: flex-end;
        margin-bottom: 0;
        gap: 10px;
    }
    
    .theme-toggle {
        padding: 10px 14px;
        font-size: 0.9rem;
    }
    
    .about-toggle {
        width: 40px;
        height: 40px;
        font-size: 1rem;
    }
    
    .about-modal-content {
        max-width: 95%;
        max-height: 90vh;
    }
    
    .feature-grid {
        grid-template-columns: 1fr;
        gap: 15px;
    }
    
    .tips-container {
        grid-template-columns: 1fr;
        gap: 15px;
    }
    
    .callback-content {
        grid-template-columns: 1fr;
        gap: 10px;
    }
    
    .callback-actions {
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .header-controls {
        position: absolute;
        top: 0;
        right: 0;
        gap: 6px;
    }
    
    .theme-toggle {
        padding: 6px 10px;
        font-size: 0.8rem;
    }
    
    .about-toggle {
        width: 32px;
        height: 32px;
        font-size: 0.85rem;
    }
    
    .call-back-scheduler-container {
        padding: 15px;
    }
    
    .scheduler-form {
        padding: 12px;
    }
    
    .callback-tracker-container {
        padding: 15px;
    }
    
    .tracker-stats {
        gap: 10px;
    }
    
    .stat-value {
        font-size: 1.2rem;
    }
} 

/* SPINS Specific Styles */
.issue-type-selector {
    margin-bottom: 15px;
}

.issue-type-buttons {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}

.issue-type-btn {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 10px 15px;
    cursor: pointer;
    transition: all 0.2s ease;
    color: var(--text-primary);
    font-size: 0.9rem;
    font-weight: 500;
}

.issue-type-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.issue-type-btn.active {
    background: var(--btn-primary);
    color: var(--bg-primary);
    border-color: var(--btn-primary);
}

.type-icon {
    font-size: 1.1rem;
}

.type-label {
    white-space: nowrap;
}

.impacted-products-container {
    margin-bottom: 15px;
}

.product-section {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    box-shadow: var(--shadow);
    margin-bottom: 15px;
    display: none;
}

.product-section.active {
    display: block;
}

.section-header {
    display: flex;
    align-items: center;
    margin-bottom: 12px;
    padding-bottom: 8px;
    border-bottom: 1px solid var(--border-color);
}

.section-icon {
    font-size: 1.2rem;
    margin-right: 10px;
    width: 20px;
    text-align: center;
}

.section-title {
    font-weight: 600;
    font-size: 0.95rem;
    color: var(--text-primary);
}

.issue-buttons {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
    gap: 8px;
}

.issue-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 8px 12px;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: left;
    color: var(--text-primary);
    word-wrap: break-word;
    white-space: normal;
    min-height: 50px;
    display: flex;
    align-items: center;
    line-height: 1.3;
    overflow-wrap: break-word;
}

.issue-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.issue-btn.selected {
    background: var(--btn-primary);
    color: var(--bg-primary);
    border-color: var(--btn-primary);
}

.special-instructions-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 20px;
    margin-top: 10px;
    margin-bottom: 15px;
}

.instruction-section {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    box-shadow: var(--shadow);
}

.instruction-buttons {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
    gap: 8px;
}

.instruction-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 8px 12px;
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: left;
    color: var(--text-primary);
    word-wrap: break-word;
    white-space: normal;
    min-height: 50px;
    display: flex;
    align-items: center;
    line-height: 1.3;
    overflow-wrap: break-word;
}

.instruction-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.instruction-btn.selected {
    background: var(--btn-primary);
    color: var(--bg-primary);
    border-color: var(--btn-primary);
}

/* Selected Issues/Instructions Display */
.selected-issues-display,
.selected-instructions-display {
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 15px;
    margin-top: 10px;
    box-shadow: var(--shadow);
}

.issues-label,
.instructions-label {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
    font-weight: 600;
    font-size: 0.9rem;
    color: var(--text-primary);
}

.issues-actions,
.instructions-actions {
    display: flex;
    gap: 8px;
}

.copy-issues-btn,
.clear-issues-btn,
.copy-instructions-btn,
.clear-instructions-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    padding: 4px 8px;
    cursor: pointer;
    transition: all 0.2s ease;
    color: var(--text-primary);
}

.copy-issues-btn:hover,
.clear-issues-btn:hover,
.copy-instructions-btn:hover,
.clear-instructions-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

.issues-text,
.instructions-text {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 10px;
    min-height: 40px;
    font-size: 0.9rem;
    color: var(--text-muted);
    line-height: 1.4;
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: normal;
    overflow-x: hidden;
    max-width: 100%;
    word-break: break-word;
    hyphens: auto;
}

.issues-text.has-content,
.instructions-text.has-content {
    color: var(--text-primary);
}

/* Custom Issues */
.custom-issues-container {
    margin: 15px 0;
}

.custom-issues-container label {
    display: block;
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-primary);
    font-size: 0.9rem;
}

.custom-issues-input-container {
    display: flex;
    align-items: center;
    gap: 8px;
}

.custom-issues-input-container textarea {
    flex: 1;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    resize: vertical;
    min-height: 80px;
    font-family: inherit;
}

.custom-issues-input-container textarea:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
}

.clear-custom-issues-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    padding: 8px 10px;
    cursor: pointer;
    transition: all 0.2s ease;
    color: var(--text-primary);
}

.clear-custom-issues-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

/* Custom Instructions */
.custom-instructions-container {
    margin: 15px 0;
}

.custom-instructions-container label {
    display: block;
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-primary);
    font-size: 0.9rem;
}

.custom-instructions-input-container {
    display: flex;
    align-items: center;
    gap: 8px;
}

.custom-instructions-input-container textarea {
    flex: 1;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--input-bg);
    color: var(--text-primary);
    font-size: 0.9rem;
    resize: vertical;
    min-height: 80px;
    font-family: inherit;
}

.custom-instructions-input-container textarea:focus {
    outline: none;
    border-color: var(--border-hover);
    background: var(--input-focus-bg);
}

.clear-custom-instructions-btn {
    background: var(--bg-tertiary);
    border: 1px solid var(--border-color);
    border-radius: 4px;
    padding: 8px 10px;
    cursor: pointer;
    transition: all 0.2s ease;
    color: var(--text-primary);
}

.clear-custom-instructions-btn:hover {
    background: var(--step-hover);
    border-color: var(--border-hover);
}

/* Character Counter Styles */
.character-counter {
    margin-top: 20px;
    padding: 15px;
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    box-shadow: var(--shadow);
}

.counter-info {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 0.9rem;
    color: var(--text-secondary);
}

.counter-info span {
    font-weight: 600;
    color: var(--text-primary);
}

.counter-bar {
    flex: 1;
    height: 6px;
    background: var(--bg-tertiary);
    border-radius: 3px;
    overflow: hidden;
    margin-left: 10px;
}

.counter-fill {
    height: 100%;
    background: var(--btn-primary);
    border-radius: 3px;
    transition: width 0.3s ease, background-color 0.3s ease;
    width: 0%;
}

.counter-fill.warning {
    background: var(--warning-color);
}

.counter-fill.danger {
    background: var(--error-color);
}

/* Compact SPINS Layout */
#spins .form-grid {
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 15px;
}

#spins .form-group.full-width {
    grid-column: 1 / -1;
}

#spins textarea {
    resize: vertical;
    min-height: 60px;
}

#spins #toolsInfo {
    min-height: 100px;
}

/* Responsive adjustments for SPINS */
@media (max-width: 768px) {
    .issue-type-buttons {
        gap: 8px;
    }
    
    .issue-type-btn {
        padding: 8px 12px;
        font-size: 0.85rem;
    }
    
    .issue-buttons,
    .instruction-buttons {
        grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
    }
    
    .special-instructions-grid {
        grid-template-columns: 1fr;
        gap: 15px;
    }
    
    #spins .form-grid {
        grid-template-columns: 1fr;
    }
    
    .custom-instructions-input-container {
        flex-direction: column;
        align-items: stretch;
    }
    
    .clear-custom-instructions-btn {
        align-self: flex-end;
        width: fit-content;
    }
    
    .issues-text,
    .instructions-text {
        min-height: 50px;
        font-size: 0.85rem;
        line-height: 1.3;
    }
}

@media (max-width: 480px) {
    .issue-type-buttons {
        flex-direction: column;
    }
    
    .product-section,
    .instruction-section {
        padding: 12px;
    }
    
    .section-header {
        margin-bottom: 10px;
    }
    
    .issue-buttons,
    .instruction-buttons {
        grid-template-columns: 1fr;
        gap: 6px;
    }
    
    .issue-btn,
    .instruction-btn {
        padding: 6px 10px;
        font-size: 0.8rem;
        min-height: 35px;
    }
    
    .issues-text,
    .instructions-text {
        min-height: 40px;
        font-size: 0.8rem;
        line-height: 1.2;
        padding: 8px;
    }
}